Q1. Are PRAVIA products suitable for all skin types?

Yes. PRAVIA products are formulated to suit all skin types. We recommend performing a patch test before first use.

Q2. How long does it take to see results?

Results may vary depending on your skin type and consistency of use. Regular use as directed delivers the best results.

Q3. How long does delivery take?

Orders are typically delivered within 3–7 business days across India.

Q4. Do you offer Cash on Delivery (COD)?

Currently, Cash on Delivery (COD) is not available. We accept secure online payments.

Q5. What is your Return & Refund Policy?

We accept returns or replacements only for damaged, defective, or incorrect products. Please contact us within 48 hours of delivery.

Q6. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

Q7. Are PRAVIA products cruelty-free?

Yes. PRAVIA products are cruelty-free and are not tested on animals.

Q8. How can I contact PRAVIA Customer Support?

You can reach us at support@pravia.store. Our support team will respond as soon as possible.